Privacy policy

1. Introduction

Welcome to Comforts BD. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping address, billing address, etc.

  • Payment Information: Collected securely through trusted payment gateways (we do not store your card details).

  • Device Information: IP address, browser type, and cookies to improve your shopping experience.

  • Order Information: Details of products purchased, order history, and preferences.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates and promotions.

  • Improve website performance and customer experience.

  • Prevent fraudulent transactions and ensure website security.

4. Sharing Your Information

We may share limited information with trusted third parties such as:

  • Payment Gateways (e.g., SSLCommerz, bKash, Nagad)

  • Delivery Partners (e.g., Pathao, RedX, Steadfast)
    These partners are required to keep your information secure and use it only for order fulfillment.

5. Cookies

We use cookies to remember your preferences and provide a smoother shopping experience. You can disable cookies in your browser settings, but some site features may not function properly.

6. Data Security

We use secure encryption technology (SSL) to protect your data. Your personal information is stored safely and only accessible to authorized personnel.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional emails at any time.

To request changes, contact us via our customer support channels.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@comfortsbd.com
📞 Phone: +880 1409-991616
🏬 Address: Savar DOHS, Savar, Dhaka

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